Returns & Exchanges
At My Islam, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unused condition. Our goal is to ensure your shopping experience reflects our commitment to quality and customer service.
Return Process
- 1.Initiate Your Request
Log in to your account or visit our returns portal with your order number and email address to select the items you wish to return.
- 2.Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the product is securely protected for transit.
- 3.Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location or schedule a pickup.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.